Lou Via Digital

Bringing Great Ideas to Life with Proven Strategies and Design

Category: Business and Leadership

  • Design thinking process is iterative and free of judgement to explore transformative ideas that customers want.

    Why Design Thinking is the Ultimate Business Superpower

    In an era where customer expectations evolve faster than ever and innovation is a key differentiator, businesses are under immense pressure to adapt quickly. Traditional problem-solving methods often fall short in this fast-paced environment. That’s where design thinking leverages a human-centered, iterative approach that’s revolutionizing how companies solve problems, innovate, and grow. What is Design…

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  • Smiling barista wearing an apron and beanie engaging with a customer at a café counter.

    From Profit-First to People-First: Why Customer-Centric Strategies Drive Growth

    In a competitive business landscape, companies that prioritize customer experience (CX) are outperforming those that focus solely on profit margins. By putting customer needs, preferences, and satisfaction at the forefront, businesses are building stronger relationships, fostering loyalty, and achieving sustainable growth. Studies show that customer-centric strategies lead to higher retention rates, increased revenue, and improved…

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  • Customer rating a business well due to implementation of the marketing funnel.

    The Marketing Funnel and Its Business Impact

    From Awareness to Advocacy The marketing funnel is a widely recognized model that illustrates the journey a potential customer takes from the first interaction with a brand to becoming a loyal advocate. It is a valuable tool for businesses to understand and manage customer relationships. By employing a strategic marketing approach at each stage of…

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  • Colleagues collaborating indoors, sharing smiles, and shaking hands during a business meeting. This image shows diversity on product teams.

    The Importance of Diversity in UX/UI Design, Product Management, and Marketing

    Diversity in User Experience (UX) and User Interface (UI) design, product management, and marketing is not merely a commendable goal, it is a business imperative. A diverse team brings varied perspectives, leading to innovative solutions, broader market appeal, and enhanced financial performance. However, recent shifts in Diversity, Equity, and Inclusion (DEI) policies in the United…

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  • A diverse team collaborating on digital marketing strategies at a desk, using laptops and tablets.

    How Outsourcing Digital Marketing Increases ROI (And Saves You Time)

    SEO, Content, and Paid Ads In today’s highly competitive digital landscape, businesses must leverage every available tool to enhance their online presence and attract customers. Digital marketing is a broad discipline encompassing search engine optimization (SEO), content marketing, and paid advertising. While some companies attempt to manage these efforts in-house, outsourcing digital marketing to specialists…

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  • UX/UI Design on a Macbook Pro

    Emerging UX/UI Design Trends to Watch For in 2025

    UX/UI design has always been at the forefront of creating exceptional digital products, but with constant technological advancements, emerging trends continue to shape the way designers approach user experience. As businesses race to provide more intuitive, engaging, and seamless digital experiences, UX/UI design will play an even more crucial role. In this article, we explore…

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